The Good, the Bad, and the Annoying

The Good: The last transaction on my American Express account was one I made in August. I will be getting a new card.

The Bad: My card is missing. Probably lost it somewhere on the MNRF site. Which narrows things down exactly not at all. That card has now been disabled.

The Annoying: American Express wants the lengthy number of the card even to report it missing. I find that rather irksome and silly. The automated menu system has an option for reporting a lost or stolen card. It wants the number of the card you no longer have. When I finally got to a live operator (that it took a while for a live person to answer I can understand - that the automated system gives you another runaround AFTER being told a card is missing I find amazing - in a very bad way) he also asked for the number right off. Probably has to follow a brain-dead script, poor fellow. "The reason the number wasn't entered is that I no longer have the card - and the statements get shredded." Then things finally started going the way they should have from the start.